Privacy Policy

At BitsByte Cloud, we value your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform, including ERPify and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, etc.
  • Business Information: Data entered into the ERP system including invoices, payments, financial records, inventory, employee details, etc.
  • Usage Data: IP address, browser type, device information, pages visited, and actions taken in the application.
  • Cookies: To enhance user experience, remember preferences, and track session activity.

2. How We Use Your Information

We use the information to:

  • Provide and maintain ERPify and related services.
  • Process transactions and manage billing.
  • Improve our platform performance and features.
  • Send system updates, security alerts, and support messages.
  • Comply with legal obligations.

3. Data Security

We implement industry-standard security measures including:

  • HTTPS encryption
  • Role-based access control
  • Secure data storage and backups
  • Regular vulnerability assessments

4. Data Sharing

We do not sell or rent your personal or business data. We may share data with:

  • Trusted service providers: (e.g., hosting, payment gateways) under strict confidentiality agreements
  • Legal authorities: only when required by law

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your data
  • Withdraw consent for marketing communications

6. Data Retention

We retain your data as long as your account is active or as required for business, legal, or audit purposes.

7. Children's Privacy

Our services are not intended for use by individuals under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

9. Contact Us

If you have any questions regarding this policy or our data practices, please contact us at:

Email: bitsbytecloud@gmail.com

Phone: +92 317 606 9689

Address: 18 Dilshad St, Shalamar Town, Lahore, Pakistan 54920